Ticket Scanners are placed at one of two entrances.  iPhones are used to scan guest tickets.  A guest’s ticket is scanned via QR code.  Each ticket purchased has a separate QR code.  If a guest does not have their QR code (or the code does not properly scan) the Ticket Scanner is then able to search for and check in a guest’s ticket(s) by order number or name.

Ticket Scanners deal with heavy and lengthy guest lines.  It is important to check in guests as quickly as possible.  It is also important to remain calm, especially under the stress of long lines and sometimes unfriendly or irritated customers.  Firm but friendly is key.  This position requires long periods of standing.

This position is very active and requires a lot of face time with our guests.  Shuttle Stop Attendants are responsible for a specific shuttle stop.  Their main function is to safely load and unload our guests on the tractor shuttles.  There are a total of seven shuttle stops which are numbered 1-7.  Guests line up at these shuttle stops to get on a tractor shuttle.  Each tractor shuttle is equipped with two wagons.  Each wagon can hold up to 30 people.

A sleever counts the stems picked by our guests, loads them into a plastic flower sleeve, and then uses a sharpie to mark directly on the sleeve the number of stems counted.

When a guest arrives at a sleeving station, the sleever should take the bucket of picked flowers from the guest, gently slide the flowers onto the counting table, and begin counting the flower stems from the cut end.

Cashiers function in two ways: either ringing up a guest’s flower purchase, or in the case of the Souvenir Shop, ringing up HRF merchandise and apparel.  All transactions are processed through a simplified POS (Point of Sale) system called Shopify.  All cashiers are expected to handle transactions quickly and efficiently.

Cashiers in the Souvenir Shop will also utilize a small barcode scanner.

For Cashiers ringing flower purchases, guests will arrive at the register with bundles of sleeved flowers.  The flower stems will have already been counted by a sleever prior to arriving at the register.  The number of stems will be written in sharpie somewhere on the sleeve.

All cashiers will process both cash and credit transactions.  Electronic wallets such as Apple or Samsung Pay are also accepted.

Those that work the Souvenir Shop will deal primarily with HRF merchandise & apparel.  In the Souvenir Shop, attendants will keep apparel storage bins neat and organized – making sure to re-fold or re-organize items after a storage bin has been accessed.

Storage bins are clearly marked with style, size, and color – ie.: Adult Hoodie, XL, Blue

Merchandise to be sold will be things like magnets, key chains, stickers, etc.

Gators are glorified golf carts.  They are used to transport our handicap patrons.  Any guest permitted to park in our handicap lot has the option of utilizing our Gator transport, as well as one member of their party to accompany/help them.

There are several designated pick-up/drop-off locations throughout the farm.  These locations are designated with a blue handicap picnic table.  Any handicap patron looking for a gator transport may wait at a blue table for pickup.  Handicap patrons should also feel welcome to use our tractor shuttles if it is physically comfortable for them so to do.  They are not directly limited to gator transport.

Due to the nature of handicap transport, Gator Drivers are expected to be courteous, patient, friendly, and caring.  It is also important for a Gator Driver to drive slowly when transporting, and to always be alert when traversing the field.

Gator Drivers may not accept tips.  If a handicap patron is insistent, the driver may accept the tip and turn it in at the end of the day along with their radio, headset, and gator key.  Any tips collected will subsequently be donated to the local fire company at the conclusion of he festival.

All Gator Drivers will communicate with a radio and headset.  Radios and headsets (as well as a gator keys) will be obtained from the farm office at the beginning of each scheduled shift.  All equipment is returned to the office at the end of the shift.

Field Crew is responsible for all manner of general festival maintenance – Garbage collection, litter control, bucket & clipper collection, etc.

The daily tasks performed by field crew are designated on an “as needed” basis by management.

This is a highly active position with little down time.

Several Tractor Drivers are needed to provide our guests with transportation shuttles around the farm.  Each tractor pulls two wagons that can transport a collective total of approximately 60 people.  The tractor shuttles follow a prescribed path around the farm, and stop at 7 different locations along the course of the route.

Tractor Drivers should have previous experience.  (CDL holders will be given preference – although this is not a mandatory requirement)